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Frequently asked questions

Why do I need Leaf Guard / Gutter Guard?

An increasing requirement in the residential and commercial building industry is the requirement for the fitting of leaf guard / gutter guard and Total Guard Australia is fully conversant with the requirements for guttering protection.
Gutter protection not only puts an end to the risks associated with climbing ladders or over your roof to clean the gutters, but also provides peace of mind knowledge that when the rain is belting down your gutter guard will allow water to flow freely through your gutters because they are clear of debris. When choosing Leaf guard / Gutter guards for your house or commercial property you need to consider what result you need.

What are the benefits of leaf guard / gutter guard?

Clean gutters mean peace of mind when it rains, not everyone is a roof ninja and cleaning gutters over two stories high is not a job for the faint-hearted. 
Having the correct gutter guard to protect your gutters puts an end to worries about the potential flooding of your gutters in heavy seasonal rains, and during bush fires to concerns burning embers can set fire to your house when they settle into your leaf-filled gutters. A correctly fitted leaf guard / gutter guard will give you peace of mind that your house is safe, even when you are away on holiday.

What type of leaf guard / gutter guard would best protect my gutters?

Not all leaf guards / gutter guards are the same. Total Guard Australia only uses the types of leaf guards / gutter guards that we know work. We are not bias towards one type of leaf guard / gutter guard and will give you the options on the type of leaf guard / gutter guard we recommend for your roof profile and requirements.
For example, if you have a commercial property you might want a gutter guard to keep vermin out as well as leaves, but if you are in a heavily treed area you might require a gutter guard with smaller holes to stop the seed pods entering your gutters. All leaf guards / gutter guards have different positives and negative attributes and our experience allows us to explain the pro’s and con’s of each type, and which leaf guard / gutter guard will be best for your gutter protection requirements. However in saying that one thing we do know is that in our harsh Australian weather environment is best suited to metal leaf guard / metal gutter guard.

Why do I need a metal leaf guard / gutter guard?

The longevity provided from a metal gutter guard / metal leaf guard greatly outweighs that provided by plastic gutter guards. UV rays will not perish a metal gutter guard / metal leaf guard and a metal gutter guard / metal leaf guard will also deliver a level of fire resistance not provided by plastic gutter or sponge versions. In addition metal gutter guard / metal leaf guard will not warp in the sun or fade and become brittle.
The majority of residential and commercial properties have gutters made from metal because they are stronger than plastic, so it makes sense that your gutter guard should be the same, while a metal gutter guard / metal leaf guard will also keep vermin out of the gutters and stop birds entering your roof cavity through the space between the roof lip and gutters.

How much does the leaf guard / gutter guard cost?

The cost of leaf guard / gutter guard can vary due to individual requirements and local environmental factors. For that reason Total Guard Australia’s qualified consultants will appraise your gutter protection needs and recommend the best gutter protection that will suit each customer. The evaluation and presentation of the options available and the associated costs is a service Total Guard Australia provides to commercial and residential property owners, we strive to ensure property owners make informed decisions when it comes to gutter protection leaf guard and gutter guard products.

Does Total Guard have Fire Rated Leaf Guard / Gutter Guard?

Yes! Our leaf guard / gutter guard is fire rated - this is very important and could protect your property in the unfortunate event of a bushfire. Fire rated leaf guard / gutter guard should be considered if your home is in a rural area or you just want to make sure your home is protected. Allot of bushfires can spread to surrounding homes from dried leaves in your gutters. A fire rated metal leaf guard / gutter guard is recommended especially if you are building a new home in a bushfire rated region.

Do I receive a warranty when I purchase from Total Guard?

All our clients are back by our full service 15 year warranty giving you peace of mind that your home and gutters are protected.

Do you service all of Brisbane?

Yes! Absolutely, our leaf guard / gutter guard is available in all areas we have clients in Kenmore, The Gap, Forest Lake, Ashgrove, Cornubia, Pullenvale, Annerley, Toowong, Wilston, Morningside, Hamilton, Ascot, Hendra, Graceville, Chelmer, Corinda, Jindalee, Sinnamon Park, Seventeen Mile Rocks, Brookfield, Chapel Hill, Fig Tree Pocket, Hawthorne, Bulimba, Greenbank, Sunnybank Hills, Rochedale, Fairfield, Moggill, Augustine Heights, Brookwater, Underwood, Enoggera, Ferny Hills, Petrie, Carseldine, Gumdale, Wakerley, Manly, Wynnum, St Lucia, Taringa, Indooroopilly, Wavell Heights, Wellington point, Cleveland, Oxley, Eight Mile Plains, Beenleigh, Logan, Marsden, Springfield Lakes, Jimboomba, Karana Downs but to name a few.
Do you service all of the Gold Coast?
Yes! Absolutely, our leaf guard / gutter guard is available in all areas we have clients in Currumbin Valley, Tallebudgera Valley, Wongawallan, Tallai, Canungra, Mudgeeraba, Bonogin, Nerang, Gilston, Maudsland, Molendinar, Mount Nathan, Eagle Heights, North Tamborine, Tamborine Mountain, Burleigh Waters, Mermaid Waters, Sanctuary Cove, Coomera, Oxenford, Helensvale, Pacific Pines, Arundel and Southport but to name a few.

What other areas do you service?

We service Ipswich, Toowoomba, Tweed Heads, Byron Bay, Northern Rivers NSW and Ballina as well.
However, will always do our best to accommodate clients in other areas.
If you live in another area or region and would like to know how we can protect your home simply give us a call.

Privacy Policy - Total Guard Australia Pty Ltd

– Updated September 2016
This following document sets forth the Privacy Policy for Total Guard Australia Pty Ltd website, www.totalguard.com.au
Total Guard Australia Pty Ltd is committed to providing you with the best possible customer service experience.Total Guard Australia is bound by the Privacy Act 1988  which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Total Guard Australia Pty Ltd customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service Total Guard Australia Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy
Total Guard Australia Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Total Guard Australia Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us
Total Guard Australia Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 1300 30 29 10
Post: Attn: Privacy Policy
Total Guard Australia Pty Ltd
Head Office – Po Box 2119
Tingalpa QLD 4173
AUSTRALIA
E-mail: info@totalguard.com.au